ABOUT US

FLEXIBLE & RELIABLE SERVICES

Dubord & Rainville is a Quebec based food service distributor that serves over 1,000 deliveries each week. Our customers are comprised of hotels, restaurants and institutions across Quebec and Canada. Flexibility and reliability are part of our core values.

 

With more than 850 suppliers, on-demand customized automated reports, and competitive prices, our company can tailor its services to meet the specific needs of each customer. At Dubord & Rainville, customer loyalty is one of the keys to a successful business. Our company focuses its energy on strengthening client relationships and on showing customers the value of good service.

DUBORD & RAINVILLEʼS ADVANTAGES

EASY TRANSITION

Dubord & Rainville has over 40 years of extensive experience in successful onboarding of major chain and independent accounts. Our company will ensure that the appropriate resources including trucks, staff and products are available for all future customers to render an effortless and stress free transition.

ONLINE ORDERING

Dubord & Rainville’s online ordering system was designed around the needs of our customers. Customers can personalize order guides and search for products effortlessly through the availability of three search methods: by word, item number, and product number. A sales representative will personally visit each location to take customers through the online ordering process and to ensure that it is user friendly.

CUSTOMER SERVICES

We have served more than 2,000 satisfied customers over the past 20 years

Dubord & Rainville has seven sales representatives on the road and six internal customer service representatives on site. Automated reports are available upon request and can be tailored to the client’s specific needs:

»          Customer sales and profit report

»          Customer sales history report

»          Quantity sold by customer

»          Fill rate report (quantity delivered / quantity ordered)

»          Customer back order report

 

Dubord & Rainville provides customer access to the company website through a Client Login page, where customers can view a personalized product catalogue, as well as place their orders online. Customers also have access to their 25 most recent invoices. Orders can also be submitted by phone, fax or email.

“YOUR LOYALTY IS OUR PRIDE”

IN 1925…

Isaac Pekeles, a candy pedlar, had a vision, that over the years evolved through mergers and acquisitions into Dubord & Rainville, a family owned and operated business. It was recently acquired in 2022 by Dubé Losielle Inc. , and continues to uphold and live strong family values, as the originating family’s 4th generation continues to be an integral part of the company’s success.

 

Dubord & Rainville is a Quebec based food distribution company committed to meeting each client’s individual needs. We specialize in servicing chain accounts, many of which have been with the company for over 20 years. Our dedication to our customers has helped build our reputation across Quebec and Ontario. Our offices are situated in Ville St-Laurent (Montréal) where a team of 150 employees work to assure customer satisfaction.

 

Dubord & Rainville’s sales and customer base continue to grow year-over-year thanks to the dedication and loyalty of our team, suppliers, and customers.

 

Dubord & Rainville is celebrating 100 years in 2025!

SOCIAL AND COMMUNITY INVOLVEMENT

Dubord & Rainville contributes to and support local charities.